Support Help Desk

Zedmed is committed to providing quality service and support to its many healthcare clients around Australia. With loyal, long serving knowledgeable staff, combined with a state of the art customer relationship management product and phone system, Zedmed provides incomparable telephone support available 8.30am - 5.30pm Monday to Friday with limited after hours support available throughout the evenings and on weekends.

Our friendly staff, with exceptional depth of product knowledge, ensures your enquiries are dealt with efficiently and professionally. Saving time and money, with the use of network streaming technology, our staff can quickly assist in solving your problems, directly on your computer, without having to send someone on site.

For our clients who are currently on a support subscription, additional support information, including all our latest software upgrades, can be accessed through our private support area 24 hours a day.