SMS Patients with ZedSMS
ZedSMS is Zedmed’s built-in SMS solution that streamlines patient communication with automated appointment reminders, recalls, and two-way messaging. It’s fully integrated into the Zedmed platform, so you can send and receive messages without leaving your practice management software. ZedSMS is secure, compliant, and powered by ISO 27001 certified local infrastructure. Reduce no-shows, improve patient engagement, and save admin time, all from your existing Zedmed system.
Improve patient communication with ZedSMS
2-Way SMS
SMS messages, alerts and results
Recalls & Reminders
Strengthen patient communication with 2-way SMS
Enjoy real time, 2-way patient communications with Zedmed. Each patient has a messaging section where you can see all previous messages and send new ones all in the one place.
No shows costing your practice money?
Zedmed’s practice management software with ZedSMS empowers clinics to automate SMS recalls and appointment reminders, significantly reducing no-shows and improving patient attendance. Patients can confirm or cancel appointments simply by replying with “Yes” or “No,” and their responses automatically update the appointment status in real time, saving staff time and reducing administrative workload.
Still printing out documentation for patients?
Zedmed’s Secure Send Feature enables you to share pathology requests, letters, results and invoices with the patient electronically via SMS or email.
Privacy and security at the top of your mind?
ZedSMS is built with security at its core, with all SMS managed within Zedmed. Hosted on Australian-based Tier One infrastructure, patient data is never routed overseas, ensuring compliance privacy standards. ZedSMS is ISO 27001 certified and backed by a dedicated VIP top-up hotline, so your practice stays connected without interruption.
Save your practice money with ZedSMS
Connect with your patients anytime, anywhere at the best price guaranteed – 9.5c or lower to beat your current rate!
Fast, reliable and secure, ZedSMS is the most effective and afforable way to communicate with your patients.
Want to work remotely?
Zedmed contains a fully integrated telehealth feature (coming soon) that can support the patient journey from online bookings, patient registration, referral management and ePayment.
Still writing paper scripts?
The Zedmed prescribing Module is integrated with the MIMS drug database. It also contains a favourites list feature and state-based real-time prescription monitoring.
Struggling with the administrative burden of complex consult notes and letters?
Operate real-time and increase patient engagement with Zedmed’s Heidi AI Scribe integration. Heidi AI is set to revolutionise how you document consult notes and create outgoing correspondence.
Need help managing debt?
Securely collect the patient’s credit card information as part of the booking process to streamline billing and protect against cancellations and DNAs.
Having a hard time finding results?
All pathology and radiology results can be accessed via Zedmed’s centralised results inbox, eliminating the need to access lab portals.
