Zedmed Support

Zedmed is here to help with informative how-to guides, training and support.

How can we best help you?

Knowledge base

Detailed how-to guides

Clinical

Office

Billing

Videos

Visit the knowledge base

Training

We offer training:

Remotely

In person

One on one

Group

Request training

Support

Contact details & hours (AEST):

Call: 1300 933 000

Email: support@zedmed.com.au

Weekdays: 8:00am – 5:00pm

Emergencies: 5:00pm – 7:00pm

Email support

More resources

Team Viewer

Team Viewer helps our support team to efficiently resolve any issues that we are facing.

Download Team Viewer

ZedSMS Top Ups

Top up your ZedSMS credits or set automatic top-ups using Zedmed Message Centre. Learn more.

Top up ZedSMS credits

Suggestions

Share your feedback on our product and we will take this into consideration for future updates!

Share feedback

Newsletter

Join our email list to receive emails about software updates, service offerings & more.

Subscribe

Secure Send form

This form is for secure send. Please only fill out this form if instructed to.

Complete form

Contribute

Help us improve the Zedmed software by joining our focus group and or beta testing group.

Join groups

Release Notes

Learn about our new features and integrations in the latest version of Zedmed.

View Release Notes

YouTube

Visit our YouTube account to watch explainer videos, how-to videos, webinars & more.

View videos

Notifications

2 July
Zedmed v36.9 upgrade available.
Learn more

24 June
New Cubiko Integration! – Unlock practice analytics to optimise workflows, improve efficiency and enhance patient care!
Learn more

6 June
EOFY – Lock in training at discounted rates until June 30!
Learn more

Webinars

Our Webinars are recorded, so even if you can’t make it to the live event, you can still benefit from the valuable content simply by registering. This will ensure you receive an email with all the details you need to join the session and a follow up email with a link to the recording.