Zedmed Support

How can we best help you?

Knowledge base

Detailed how-to guides






We offer training:


In person

One on one



Contact details & hours (AEST):

Call: 1300 933 000

Email: support@zedmed.com.au

Weekdays: 8:00am – 5:00pm

Emergencies: 5:00pm – 7:00pm

More resources

Team Viewer

Team Viewer helps our support team to efficiently resolve any issues that we are facing.

ZedSMS Top Ups

Top up your ZedSMS credits or set automatic top-ups using Zedmed Message Centre. Learn more.


Share your feedback on our product and we will take this into consideration for future updates!


Join our email list to receive emails about software updates, service offerings & more.

Secure Send form

This form is for secure send. Please only fill out this form if instructed to.


Help us improve the Zedmed software by joining our focus group and or beta testing group.

Release Notes

Learn about our new features and integrations in the latest version of Zedmed.


Visit our YouTube account to watch explainer videos, how-to videos, webinars & more.


2 July
Zedmed v36.9 upgrade available.
Learn more

24 June
New Cubiko Integration! – Unlock practice analytics to optimise workflows, improve efficiency and enhance patient care!
Learn more

6 June
EOFY – Lock in training at discounted rates until June 30!
Learn more

Click to read older notifications

22 May
Zedmed v36.6.8 upgrade available.
Learn more


Our Webinars are recorded, so even if you can’t make it to the live event, you can still benefit from the valuable content simply by registering. This will ensure you receive an email with all the details you need to join the session and a follow up email with a link to the recording.

Cubiko Webinar23 July 2024 Click here to register
Zedmed Webinar – v36.5 FeaturesDate has passedRegistrations closed – event complete
Clinical results inboxDate has passedRegistrations closed – event complete