Is Cloud-Based Practice Management Software Secure? [2024 Analysis]

Concerns about safeguarding patient data are understandable, especially when considering cloud-based solutions. However, when implemented by reputable providers, cloud systems can offer robust security features that exceed those achievable by many individual practices. 

Advantages of Cloud-Based Security: 

  • Advanced Infrastructure: Renowned cloud providers invest heavily in data centres with rigorous physical and digital security measures, often exceeding what individual practices can afford. 
  • Automatic Updates: The provider handles automatic updates and security patches, ensuring your software stays protected against evolving threats. 
  • Data Encryption: Sensitive data is encrypted at rest and in transit, adding an extra layer of protection even in breach scenarios. 
  • Industry Compliance: Many providers are certified for healthcare regulations like ISO 27001, ensuring compliance with data protection standards. 

Zedmed Cloud’s Commitment to Security: 

At Zedmed, we understand the immense responsibility we hold for your patient data. Our top priority is ensuring its protection with the strongest possible defences. 

Our Security Practices: 

  • Disaster Recovery: Regular backups and secure procedures ensure data availability even in unexpected situations. 
  • Secure Infrastructure: We leverage the secure environment of Amazon Web Services (AWS) with robust physical and network security measures. 
  • HTTPS Encryption: All data transmissions are secured with industry-standard HTTPS encryption. 
  • Regular Maintenance: Our software is constantly updated to ensure that we exceed compliance standards. Best of all, this is done automatically & for free without the need for expensive IT support. 
  • Data sovereignty: All data is stored onshore in Australia and our customers owns their data, not Zedmed. 
  • Two-factor Authentication (2FA): Zedmed Cloud requires mandatory 2FA upon login. 
  • Data Segregation: We offer a dedicated database for our clients which means you are not sharing your database with anyone else.  
How Zedmed Cloud Security works

Why Zedmed uses AWS 

AWS boasts a reputation for being a secure cloud solution, and for good reason: 

  • Physical Security: Data centres are geographically dispersed and employ multiple layers of physical security measures. 
  • Network Security: Robust network architecture protects against cyberattacks with firewalls, intrusion detection/prevention systems, and DDoS mitigation. 
  • Data Encryption: All data is encrypted at rest and in transit using industry-standard algorithms. 
  • Extensive Security Services: Over 300 security, compliance, and governance features are available. 
  • Compliance Certifications: Supports over 143 security standards, including those relevant to healthcare. 

AWS is responsible for the underlying infrastructure, but customers are responsible for securing their applications and data.  

Additional Points: 

  • Millions of customers, including sensitive organizations, trust AWS’s security capabilities. 
  • AWS continuously invests in security research and development to maintain its leading position. 

Remember: No cloud platform is 100% secure. However, by choosing a reputable provider like Zedmed and understanding your shared responsibility, you can significantly mitigate risks and ensure your patient data remains protected. 

Last updated: 14 February 2024

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