Data Security at Zedmed
Zedmed keeps your practice secure with, DUO two-factor authentication, and precise user permissions to control who can view the appointment book, clinical notes, and financial reports. We integrate only with trusted partners like Heidi AI and Halo Connect, ensuring encryption, data privacy, and streamlined connections.
Stay cyber secure with Zedmed so you can focus more on patient care.
Keep your Practice and Patient Data Secure by Using Zedmed
ISO 27001 Certified
DUO 2FA
Granular user role permissions
Verified integration partners
Meet enterprise grade security and compliance standards with ISO 27001 certified software
Zedmed is an ISO 27001 certified business that is independently audited and certified. Our policy framework and governance ensure we meets stringent international standards when managing customer information and comply with Australia’s regulatory data protection requirements.
Login with 2-Factor Authentication
Zedmed practices can boost security by enabling DUO two-factor authentication for all logins. With DUO Mobile, users confirm their identity on a trusted device, adding an extra layer of protection to keep practice systems and patient data safe from unauthorised access.
Granular user permissions
Zedmed gives practices precise control over who sees what. User roles and permissions can be customised so staff access only what they need, whether it’s hiding parts of the appointment book, restricting clinical notes, or locking down financial reports. This protects patient privacy and keeps sensitive practice data secure.
AI Medical Scribe that is private and secure
Zedmed chose to integrate with popular AI Medical scribe software Heidi as they ensure your data is protected with end-to-end encryption, strict clinician-only access, and secure local storage compliant with ISO27001 and SOC2. All data is de-identified before processing, safeguarding patient privacy at every step.
Securely managed integration partners via Halo Connect
Zedmed integrates with Halo Connect, a modern platform that simplifies and secures your practice’s digital connections. Using a single Halo Link agent, you can reduce server load, IT overhead, and integration complexity, all while protecting your data with end-to-end encryption.
Don’t print out documentation for patients, Securely Send it.
Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient or next-of-kin Account Payer using a link to a secure download page.
APP Compliant
We align with the Australian Privacy Principles (APPs) ensuring we respect and protect individual privacy rights in both countries through compliant handling of personal information.
Leveraging the security of AWS
Zedmed Cloud runs on Amazon Web Services (AWS)
This means your practice can rest easy knowing that AWS:
- Supports over 143 security standards including those relevant to healthcare.
- Has all data is encrypted at rest and in transit using insdustry-standard algorithms.
- Uses robust network architecture protects against cyberattacks with firewalls, intrusion detection/prevention systems, and DDos Mitigration.
- Employs multiple layers of physcial security measures including data centers that are geographically dispersed.
Explore popular Zedmed features
Still writing paper scripts?
The Zedmed prescribing Module is integrated with the MIMS drug database. It also contains a favourites list feature and state-based real-time prescription monitoring.
Zedmed Cloud
Access Zedmed from anywhere with our cloud based practice management software.
It is the perfect practice management software solution for those who want:
- Access to Zedmed from anywhere
- Highly secure AWS cloud servers
- Scalable computing resources
- Less IT maintenance
Having a hard time finding results?
All pathology and radiology results can be accessed via Zedmed’s centralised results inbox, eliminating the need to access lab portals.
Need help managing debt?
Securely collect the patient’s credit card information as part of the booking process to streamline billing and protect against cancellations and DNAs.
Want to work remotely?
Zedmed contains a fully integrated telehealth feature (coming soon) that can support the patient journey from online bookings, patient registration, referral management and ePayment.
Online Appointments
Give your patients an exceptional bookings experience. Have your very own customised online appointment booking system for your practice. Zedmed OLA is perfect for multi-clinic practices that want to accept bookings from the one app without being listed alongside competitors.
Cubiko
Cubiko is a Practice Intelligence Platform that brings together your practice data in easy-to-understand dashboards for business insight, increased billings, and less stress in managing the practice.
Cubiko now integrates with Zedmed to unlock powerful analytics to optimise your operations and improve patient care.
Partner integrations
Zedmed integrates with the most innovative software solutions on the market to give you a comprehensive, all-in-one management platform.
No extra cost billing that works with your practice:
Medicare
Claim with Medicare
Zedmed is entirely compatible with all digital health and aged care channels, remaining in line with Medicare’s web services.
Eclipse
Claim with Eclipse
- Transaction GST report
- Attendances report
- Appointments report
- Waiting times report
DVA
Claim with DVA
- Referral Doctors report
- Treating Doctors report
- Item report
Switching to the Zedmed is easy
Your Zedmed will be set up and configured by experienced onboarding staff who know and understand your workflow.
Data conversions are available from select Practice Management Software Vendors.
“We migrated to Zedmed Cloud earlier this year, which was a longtime in the making, but it has been a simple, smooth transition, with excellent support, enabling us to access Zedmed anywhere, anytime.
I wouldn’t hesitate to recommend Zedmed.”
Debbie – Practice Manager
