Practice Management Software
Data Security at Zedmed
Zedmed keeps your practice secure with, DUO two-factor authentication, and precise user permissions to control who can view the appointment book, clinical notes, and financial reports. We integrate only with trusted partners like Heidi AI and Halo Connect, ensuring encryption, data privacy, and streamlined connections.
Stay cyber secure with Zedmed so you can focus more on patient care.
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Keep your Practice and Patient Data Secure by Using Zedmed
Leveraging the security of AWS
Zedmed Cloud runs on Amazon Web Services (AWS) This means your practice can rest easy knowing that AWS:
- Supports over 143 security standards including those relevant to healthcare.
- Has all data is encrypted at rest and in transit using insdustry-standard algorithms.
- Uses robust network architecture protects against cyberattacks with firewalls, intrusion detection/prevention systems, and DDos Mitigration.
- Employs multiple layers of physcial security measures including data centers that are geographically dispersed.
Meet enterprise grade security and compliance standards with ISO 27001 certified software
Zedmed is an ISO 27001 certified business that is independently audited and certified. Our policy framework and governance ensure we meet stringent international standards when managing customer information and comply with Australia’s regulatory data protection requirements.
Login with 2-Factor Authentication
Zedmed practices can boost security by enabling DUO two-factor authentication for all logins. With DUO Mobile, users confirm their identity on a trusted device, adding an extra layer of protection to keep practice systems and patient data safe from unauthorised access.
Granular user permissions
Zedmed gives practices precise control over who sees what. User roles and permissions can be customised so staff access only what they need, whether it’s hiding parts of the appointment book, restricting clinical notes, or locking down financial reports. This protects patient privacy and keeps sensitive practice data secure.
AI Medical Scribe that is private and secure
Zedmed chose to integrate with popular AI Medical scribe software Heidi as they ensure your data is protected with end-to-end encryption, strict clinician-only access, and secure local storage compliant with ISO27001 and SOC2. All data is de-identified before processing, safeguarding patient privacy at every step.
Securely managed integration partners via Halo Connect
Zedmed integrates with Halo Connect, a modern platform that simplifies and secures your practice’s digital connections. Using a single Halo Link agent, you can reduce server load, IT overhead, and integration complexity, all while protecting your data with end-to-end encryption.
Don’t print out documentation for patients, Securely Send it.
Secure Send uses email or ZedSMS to send invoices, referrals and documents to a patient or next-of-kin Account Payer using a link to a secure download page.
APP Compliant
We align with the Australian Privacy Principles (APPs) ensuring we respect and protect individual privacy rights in both countries through compliant handling of personal information.
Our Partners
Zedmed integrates with the most innovative software solutions on the market to give you a comprehensive, all-in-one management platform.
Switching to Zedmed is easy
Your Zedmed will be set up and configured by experienced onboarding staff who know and understand your workflow. Data conversions are available from select Practice Management Software Vendors. We migrated to Zedmed Cloud earlier this year, which was a longtime in the making, but it has been a simple, smooth transition, with excellent support, enabling us to access Zedmed anywhere, anytime. I wouldn’t hesitate to recommend Zedmed.
Ready to see how Zedmed fits your practice?
Transparent pricing for practices of all sizes, from solo specialists to large healthcare groups. Choose a solution that scales with you.
