Zedmed Cloud | Practice Management Software
Discover Zedmed Cloud, the next step in practice management. After listening to clinics and industry experts, we built Zedmed Cloud for seamless access to Zedmed from anywhere, without needing to build and maintain servers and costly IT teams. It delivers trusted Zedmed features with speed, security, and simplicity. With data safely hosted in Australia, practitioners can rest easy knowing that their practice is cyber safe and secure.
Less IT hastle and work from anywhere. Make the switch to Zedmed Cloud.
Why are medical practices better off in the Cloud?
Migration
Seamless migration from most other platforms.
Access
Access Zedmed anywhere, anytime.
Savings
Eliminate expensive IT costs.
Security
Enhanced security and data protection.
Per-user billing
Built on a per-user subscription.
Benefits of Cloud practice management software
Financial
Advantages
- You don’t have to pay for staff or a third parties to maintain your server.
- You don’t have to purchase or upgrade your server or server software.
- Cloud storage is scalable, and you will never need to pay for additional capacity.
Operational
Advantages
- You don’t have to update fees files, MIMs or maintain third-party integrations.
- You don’t have to manage or store your own backups.
- Your data has better physical and environmental protection than any practice can provide.
Technical
Advantages
- Cloud technology provides a reliable, fast and very secure connection to your database.
- Cloud’s layered security provides superior protection against viruses and ransomware.
- Cloud backups are industry best-practice and use specialised storage and replicated snapshots.
Accessibility
Advantages
- You can access Zedmed Cloud from any location across the internet.
- Provides a solution for critical situations where a staff member or doctor is not on site.
How does cloud practice management software work?
How does Zedmed Cloud work?
In the On-Premise model, workstations access a local server where your database is stored. With cloud delivery, your database resides in the cloud inside its own secure container. Your workstations access the database using a secure encrypted connection. For this reason, when describing cloud delivery, we talk about your database rather than your server.
Cloud technology uses secure facilities with layers of redundancy so that no single failure can cause interruptions or risk your data. Zedmed has partnered with Amazon Web Services (AWS) who operate ISO 27001 certified data centres in Australia, within Australia’s legal framework. They provide the cloud hosting that Zedmed databases run on, and Zedmed itself manages those databases.
Migrating to Zedmed Cloud
If you currently run Zedmed on your own local server, moving to Zedmed Cloud is simple and seamless. Preparations are performed by Zedmed with limited interruption to your operations, and the switchover happens at an agreed time. If you have a non-Zedmed environment, we’ll migrate you to Zedmed Cloud as part of our full-service solution.
After the switchover, your staff and doctors can continue working as normal. They will not see any difference in the software.
Zedmed Cloud is a Software as a Service (SaaS) solution that delivers the efficiencies and savings of cloud technology to our customers. The expense and expertise needed to maintain your server become Zedmed’s responsibility, allowing your practice to focus on healthcare delivery.
Benefits
- Power, speed and functionality of the Zedmed application without the need for hosting on-premise
- Flexibility to access the product anytime, anywhere and work remotely via an internet connection
- Remove expensive IT infrastructure and costs
- Eliminate the time and cost of IT staff or external contractors to repair and troubleshoot server issues
- No risk of potential theft or damage to the server
- No environmental dangers that could cause damage to the hardware
- Easy transition and ability to convert practice data from most major competitors
Features
- Data is hosted and secured within ISO27001 data centres
- All product updates, backups, disaster recovery and general maintenance is performed by Zedmed, including MIMS and fee file updates
- Cloud hosting provides enhanced security and data protection
Explore popular Zedmed features
Struggling with the administrative burden of complex consult notes and letters?
Operate real-time and increase patient engagement with Zedmed’s Heidi AI Scribe integration. Heidi AI is set to revolutionise how you document consult notes and create outgoing correspondence.
Still writing paper scripts?
The Zedmed prescribing Module is integrated with the MIMS drug database. It also contains a favourites list feature and state-based real-time prescription monitoring.
Still printing out documentation for patients?
Zedmed’s Secure Send Feature enables you to share pathology requests, letters, results and invoices with the patient electronically via SMS or email.
Having a hard time finding results?
All pathology and radiology results can be accessed via Zedmed’s centralised results inbox, eliminating the need to access lab portals.
Need help managing debt?
Securely collect the patient’s credit card information as part of the booking process to streamline billing and protect against cancellations and DNAs.
Want to work remotely?
Zedmed contains a fully integrated telehealth feature (coming soon) that can support the patient journey from online bookings, patient registration, referral management and ePayment.
Cubiko
Cubiko is a Practice Intelligence Platform that brings together your practice data in easy-to-understand dashboards for business insight, increased billings, and less stress in managing the practice.
Cubiko now integrates with Zedmed to unlock powerful analytics to optimise your operations and improve patient care.
Online Appointments
Give your patients an exceptional bookings experience. Have your very own customised online appointment booking system for your practice. Zedmed OLA is perfect for multi-clinic practices that want to accept bookings from the one app without being listed alongside competitors.
Partner integrations
Zedmed integrates with the most innovative software solutions on the market to give you a comprehensive, all-in-one management platform.
No extra cost billing that works with your practice:
Medicare
Claim with Medicare
Zedmed is entirely compatible with all digital health and aged care channels, remaining in line with Medicare’s web services.
Eclipse
Claim with Eclipse
- Transaction GST report
- Attendances report
- Appointments report
- Waiting times report
DVA
Claim with DVA
- Referral Doctors report
- Treating Doctors report
- Item report
Switching to the Zedmed is easy
Your Zedmed will be set up and configured by experienced onboarding staff who know and understand your workflow.
Data conversions are available from select Practice Management Software Vendors.
“We migrated to Zedmed Cloud earlier this year, which was a longtime in the making, but it has been a simple, smooth transition, with excellent support, enabling us to access Zedmed anywhere, anytime.
I wouldn’t hesitate to recommend Zedmed.”
Debbie – Practice Manager
Zedmed Cloud FAQs
Zedmed Cloud has the same modules and features as On-Premise, including integrations, online appointments eRx etc.
No. The per user subscription includes everything. Our SaaS delivery is factored into the price, and you will never incur additional charges for data and bandwidth usage.
It is stored in ISO 27001 certified data centres in Australia.
All Zedmed customers retain ownership of their data, and you will receive a full copy of your data if you stop using Zedmed Cloud. These assurances are all included in our Zedmed Cloud agreement.
Yes. Zedmed Cloud data centres are in Australia and ISO27001 certified. They are compliant with data storage and privacy legislation and within the governance of Australian authorities.
Zedmed Cloud uses the same client as Zedmed On-Premise. How you work will not change. However, there are some additional cloud features that you can use.
Yes. Every database in the Zedmed Cloud is segregated in its own cloud container.
Zedmed Cloud delivers a level of physical and electronic security that’s beyond what a practice can provide. 2FA, encryption, firewall and web proxy technologies protect your connections and data.
No. The cloud provider only supplies cloud storage. You retain full ownership of your data.
Yes. All databases are replicated to another data centre every 10 minutes. The databases are also backed up to a SAN every night, and those backups are kept for 7 years.
