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    Support & Training

    Support & Training

    Get the most out of Zedmed with our leading training and support services


Phone support

Need assistance with Zedmed?

Our locally based support team are available for assistance with technical issues or Zedmed functionality.

P: 1300 933 000

Hours (AEST/AEDT):

Monday to Friday: 8am-7pm (5pm-7pm emergencies only)

Saturday: 9am-12pm (emergencies only) 



Get the most out of Zedmed

Training is paramount to ensuring you are getting the most benefit from Zedmed. We offer a variety of training options to help reduce knowledge gaps, improve data quality, and to improve efficiency. Zedmed training is beneficial for team members new to and experienced with Zedmed, and is delivered by a highly knowledgeable team.


On-Site Training

A specialist training consultant will visit your practice and conduct an onsite training session with you and your staff. Prior to this, the training consultant will call you to tailor make a training plan specific to your needs. These can be sessions with individual staff or team sessions with Admin or Clinical staff to ensure everyone is on the same level.

Remote Training

Remote training is ideal for short training sessions and very small groups. The training consultant will contact you prior to the training session to tailor a training plan and to advise on the suitability of remote training for your needs.


Zedmed runs regular webinars across a wide range of topics, free of charge for Zedmed subscribers.

Online Help Documentation

Our online help documentation is comprehensive and should solve most common issues or queries.