Telehealth Software


Zedmed Telehealth brings video consultations directly into your existing workflow. No extra software, no patient logins, just fast, secure video calls integrated with your appointments, clinical records, and billing. Whether you’re managing a busy clinic or offering flexible care options, Zedmed makes telehealth easy for both providers and patients.

Connect with patients, anywhere, securely and seamlessly.

Coming to Zedmed mid 2025.

Telemedicine software that streamlines workflows

Still writing paper scripts?
Struggling with the admin burden of consult notes and letters?
Still printing out documentation for patients?
Having a hard time finding results?
Want to work remotely?

Removing work from home barriers

Work remote and maintain high quality of patient care with Zedmed Telehealth.

Zedmed has everything you need to run your sessions from anywhere including an all new video calling feature built right into the software alongside your patient notes.

In addition to this you can utilise tokenised payments, 2-way SMS, SMS recalls plus the power and security of the Zedmed Cloud.

Zedmed Telehealth FAQs

How can I ensure payment from my patients?

Zedmed Telehealth has built in payment tokenisation features thanks to our Online Appointments Bookings platform (OLA). This means that when someone books an appointment with you we make sure that their payment method has enough funds before the appointment begins.

How secure is Zedmed Telehealth?

Zedmed Telehealth utilises the security of our Zedmed Cloud product to ensure that each consultation is secure and that the data and notes from the appointment are meeting the strictest health standards. More on our security can be found here.

e-prescribing

Still writing paper scripts?

The Zedmed prescribing Module is integrated with the MIMS drug database. It also contains a favourites list feature and state-based real-time prescription monitoring.

Struggling with the administrative burden of complex consult notes and letters?

Operate real-time and increase patient engagement with Zedmed’s Heidi AI Scribe integration. Heidi AI is set to revolutionise how you document consult notes and create outgoing correspondence.

Heidi AI
Zedmed Secure Send

Still printing out documentation for patients?

Zedmed’s Secure Send Feature enables you to share pathology requests, letters, results and invoices with the patient electronically via SMS or email.

Having a hard time finding results?

All pathology and radiology results can be accessed via Zedmed’s centralised results inbox, eliminating the need to access lab portals.

Zedmed clinical results inbox
Zedmed Payment Gateway

Need help managing debt?

Securely collect the patient’s credit card information as part of the booking process to streamline billing and protect against cancellations and DNAs.

Want to work remotely?

Zedmed contains a fully integrated telehealth feature (coming soon) that can support the patient journey from online bookings, patient registration, referral management and ePayment.

Zedmed Telehealth

No extra cost billing that works with your practice:

Zedmed Cloud

Access Zedmed from anywhere with our cloud based practice management software.

It is the perfect practice management software solution for those who want:

  • Access to Zedmed from anywhere
  • Highly secure AWS cloud servers
  • Scalable computing resources
  • Less IT maintenance
Zedmed Cloud
Zedmed Payment Gateway

Payment Gateway

Payment Gateway is a Zedmed integration with Tyro eCommerce that allows practices to request credit card information from patients when they make an appointment. Tyro manages the payment transfers, and provides Zedmed with a secure token that allows Zedmed to use the card for future attendances, appointment deposits and did not attendeds.

Telehealth

Work remote and maintain high quality of patient care with Zedmed Telehealth (coming mid 2025).

Zedmed has everything you need to run your sessions from anywhere including an all new video calling feature built right into the software alongside your patient notes.

In addition to this you can utilise tokenised payments, 2-way SMS, SMS recalls plus the power and security of the Zedmed Cloud.

Zedmed Telehealth
Heidi Ai

Heidi

Zedmed’s Heidi integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it’s added to a patient’s file, the content can be reviewed.

Cubiko

Cubiko is a Practice Intelligence Platform that brings together your practice data in easy-to-understand dashboards for business insight, increased billings, and less stress in managing the practice.

Cubiko now integrates with Zedmed to unlock powerful analytics to optimise your operations and improve patient care.

Cubiko
Zedmed Online Appointments

Online Appointments

Give your patients an exceptional bookings experience. Have your very own customised online appointment booking system for your practice. Zedmed OLA is perfect for multi-clinic practices that want to accept bookings from the one app without being listed alongside competitors.

E-prescribing

Manage all scripts through Zedmed’s in-built electronic solution. Prescribers now have the option to provide their patients with an electronic prescription as an alternative to a paper-based prescription.

This allows patients to receive a token via SMS, email or paper for each item prescribed. Patients can then provide this directly to a pharmacy of their choice.

Zedmed’s ePrescribing feature is fully compliant with Government regulations and stores and sends digital data from a safe, secure virtual ecosystem. Level up your standard of patient care with rapid dispensation of medicines.

Zedmed E-prescribing

Partner integrations

Zedmed integrates with the most innovative software solutions on the market to give you a comprehensive, all-in-one management platform.

Switching to the Zedmed is easy

Your Zedmed will be set up and configured by experienced onboarding staff who know and understand your workflow.

Data conversions are available from select Practice Management Software Vendors.

“We migrated to Zedmed Cloud earlier this year, which was a longtime in the making, but it has been a simple, smooth transition, with excellent support, enabling us to access Zedmed anywhere, anytime.
I wouldn’t hesitate to recommend Zedmed.”

Debbie – Practice Manager